Job Listing - WMG

Program Management Administrative Assistant

Division: Tooling Solutions | Plant Name: Windsor Mold Malden

Location: Windsor, Ontario, Canada | Posted Date: 2023-01-16


WMG Technologies Tooling Solutions brings 50+ years of manufacturing experience and expertise, providing innovative solutions for complex applications to the global market. Come join our growing team in a technology driven environment committed to investing in people, equipment and processes. WMG Technologies offers competitive wages, overtime after 40 hours, company matched pension plan, a comprehensive benefits package, generous vacation & holidays, Employee Assistance Programs, tuition subsidies, and more.

Duties and Responsibilities

  • Reports to: Program & Planning Manager
  • Provide a high standard of customer service to internal team members, customers, and potential clients
  • Maintain organization of all relevant files and electronic drives and report any issues to the IS department in a timely manner
  • Ensure strong attention to detail and actively seek out and correct quality issues
  • Be prepared and willing to assist and address any concerns or questions from members of the team and various departments
  • Demonstrate positive and collaborative work ethic, fostering teamwork at all times
  • Must embrace and support the advancement and implementation of new technologies
  • Willfully attend workshops, seminars, and training sessions as required
  • Promote and facilitate positive communication and support management decisions with and between all employees and customers
  • Ensure WMG housekeeping standards are met by monitoring and sustaining cleanliness and order in the common areas and reporting all issues to Maintenance in a timely manner
  • Adhere to all WMG policies and procedures
  • Able to follow instructions for executing tasks and work independently to complete tasks
  • Provide support to the Program Management Group by:
  • Support administrative aspects of the PM group (requisitions, meeting minutes, organizing documentation required for the Customer)
  • Epicor opening of phases for all T/R/EC/W workorders as well as T&M phases for ACD work
  • Epicor opening of all new jobs (BO)
  • Set-up the PM job folder
  • Create TCL for new jobs (template)
  • Receiving, filing, and matching of customer purchase orders
  • PM to advise on job number for each PO & confirm terms and conditions match quoted terms and conditions
  • Outstanding purchase order emails to PMs for response
  • Collect responses and update excel summary report back to accounting
  • Updating tracking matrices as required
  • Update PROJ’s whenever new build quotes are change or EC quotes are approved
  • Delivery of approved invoices from outsource suppliers (i.e., tryout facility, texture or 3rd party tool shop from e/c or repair) from PM (approval sign-off) to accounts payable
  • Epicor PO entry for o/s supplier requirements (tryout, texture, surface hardening, etc.)
  • Coordinate completion of the Preventative maintenance documentation for tool generation (TAG requirement)
  • Booking travel as required
  • Update and provide KPIs on a weekly/monthly basis to management for review
  • GM % updates (weekly reports to be sent to all PM’s and summary to Sr PM)
  • Coordinate customer invoice requirements (cert sheets, tool pictures, etc.) gathering and save to appropriate directory
  • Creation of customs documents to support tryouts
  • All other duties as assigned

  • Demonstrated ability to multitask and maintain a high level of organization
  • Excellent verbal and electronic communication and interpersonal skills
  • Proven self-motivation and drive to think creatively to improve processes and results
  • Works well in both a team environment and independently with minimal supervision
  • Excellent computer skills with proven knowledge of Microsoft Office
  • Ability to effectively determine the priority of different tasks assigned
  • Ability to ensure confidentiality with respect to sensitive employee, customer, and supplier information
  • Proven ability to work well with all levels of management
  • Ability to take ownership and accountability of one’s own work
  • 3+ years in an administrative support role
  • Experience in a plastic injection mold production facility considered an asset
  • Preferred (but not essential) education in business or administration (diploma or degree)